Superior Carpet & Air Duct Cleaning Inc

Terrible, Dishonest, Stay Away

I had my carpets cleaned by superior carpet cleaning last week, and it was the worst service I've received in probably 15 years. The technicians were rude, dishonest, aggressive, and did a poor job. Almost immediately, they began arguing with me about what their coupon "really said." Despite a quote obtained the night before, they said they would not honor the coupon. Next, they proceeded to try to convince me that a "travel charge" they had previously said was included in the quote, was extra. They went on to try to convince me that cleaning "travel areas and spots" (there were none, btw) was necessary, despite being clearly labeled as "Also Available" extra services. Their cleaning job was mediocre. A complete rip off. Stay away from this company. They have an F rating from the BBB, and multiple unanswered complaints against them.