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PETSMART

Address
1954 Santa Rosa Ave Santa Rosa CA 95407
Phone
(707) 596-5412
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Average Rating
1.5
Total Reviews
(8)
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  4. 4 Stars
  5. 5 Stars
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Contact Us

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Toll Free
(877) 211-9810

Business Hours

Status: Closed

Sunday
10:00am-6:00pm
Monday
9:00am-9:00pm
Tuesday
9:00am-9:00pm
Wednesday
9:00am-9:00pm
Thursday
9:00am-9:00pm
Friday
9:00am-9:00pm
Saturday
9:00am-9:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check

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What the community has to say about PETSMART

Information about this business (2)

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like...

We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more. Visit your Santa Rosa Best Buy now!

Reviews of this business (9) view all

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Overall review sentiment

Score
100%

Top 3 sentiment words

staff
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1
Score
100%

Overall review sentiment

Score
100%

Rating distribution

5 stars
0
4 stars
1
3 stars
0
2 stars
0
1 star
7
No rating
1
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Other reviews from the web (9) view all

Editorial review from Citysearch

very helpful staff :)

Horrible

Average Rating
80

When calling thw store u can be on hold for 20 min or more.Its horrible.Sometimes the ppl from customer service arnt nice.There whole system takes to long.Wow

Lied, horrible service and STILL has my camera!

Average Rating
20

Be conversational: Write as if relaying your experience to a good friend.

Be thorough: Mention your favorite products or services offered by this business, such as menu items, home delivery or spa treatments.

Be local: Identify the neighborhood where the business is located and mention nearby attractions when relevant.I purchased a camera at Best Buy a year ago. I was told by the sales...

don't understand customer service

Average Rating
20

every problem takes 7-15 calls, lots of complaining, lots of emails. you might as well be calling india. i had avoided them for years because they are a big box store & because so 3 of my friends worked there and in each case were treated horribly for different reasons. (2 of these people had worked for me...smart, competent, best buy should have been THRILLED TO HAVE THEM!!!! instead they...

Geek Squad horrible

Average Rating
20

Not only do they not answer the phone once you do get someone they seem very unorganized. Receive difffernt answer about repair status every time I call. Its more than frustrating and time consuming.

Business description (1)

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like...

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