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Help us make it rightQ: Did this provider answer all of your questions?
A: Yes
Q: Was this provider's staff friendly?
A: Yes
Q: Were you able to get answers to simple questions from this provider without scheduling an appointment?
A: Not at all! I had to schedule an appointment for absolutely everything!
Q: Are you confident that this provider will continue working with you until a solution is reached?
A: Not at all, I feel like they're constantly ready to give up on me
Q: Did you feel safe in this provider's care?...
Administrative staff fails to understand the connection between quality of life and healthy activities. The following letter was writen concerning this matter. To date ( Nov. 9 2010) their has not been any changes made. My pushing for improvement lead to my dismissal. The patients deserve better.
To: Senior Staff June 27, 2010
Walnut Hills Convalescent
From: Daniel Marshall
It is...
The following was a letter I wrote with concerns for the quality of life for the residents. As of Sep. 1, 2010 they have not made any changes, patient continue to be ignored (NEGLECTED). Frustrated I began … The following was a letter I wrote with concerns for the quality of life for the residents. As of Sep. 1, 2010 they have not made any changes, patient continue to be ignored (NEGLECTED)....
this is not a place u should trust a loved one with. the people that work here are ghetto, unprofessional, and uncaring. in fact, i would not entrust the care of my dog here, let alone the care of a loved one.
Walnut Hills Convalescent Ctr is a Nursing Home facility at 3509 Rogge Ln in Austin, TX.
Walnut Hills Convalescent Center, a nursing home in Austin, TX received a 2 out of 5 overall rating from CMS of the Dept of Health and Human Services on January 29th 2015. This score means that Walnut Hills Convalescent Center is rated below average overall based on health inspections, nursing home staffing and quality measures.
Walnut Hills Convalescent Center Inc can be found at Rogge Ln 3509. The following is offered: Doctors & Clinics. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Austin there are 652 other Doctors & Clinics. An overview can be found here.
Walnut Hills Convalescent Ctr is located at 3509 Rogge Ln, Austin, TX. This location is in the Pecan Springs Springdale neighborhood. This business specializes in Assisted Living.
Walnut Hills Convalescent Center Inc is a Nursing Home facility at 3509 Rogge Ln in Austin, TX.
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