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Help us make it rightI made an appointment with the head office for between 10AM and 12PM. At 11:40 I called to verify the time was correct. I got someone who at a claimed that she was in charge of the local shop. I later found out that she was lying about that and she was just answering the phone. She then said that the guy will show up after 2 pm. She then said it was due to traffic delays. I said 4 hours is a...
I called @ 130pm this afternoon to get my window fixed. Spoke with Lisa (who was WONDERFUL!) she told em that they woudln't be able to fix it until tomorrow morning as there driver had already left the warehouse; but was informed that the window was in stock. I asked if i could go pick it up myself. She told me the warehouse was in Capitol Heights, MD. i told her that wouldn't be a problem. She...
Called was given quote for replacement. They suggested an appointment time for two days later at my home, arranged to have car in location at that time. Rearranged my schedule. They called on morning of appointment to say they could not come in afternoon as arranged and were there in morning. My vehicle was in use by another member of my family. I called the head office and they again said the...
I found Royal Glass through my insurance company when I needed to repair the shattered windows on my minivan. Setting up the appointment was very easy and the gentleman who came to home to repair it was very professional. He was very efficient and even had me remove my children's carseats so he could vacuum up all the little pieces of glass (and leftover french fries!) from the inside of the van.
These guys are great. Dave and Russ really know what they are doing. They gave me a great price and treated me fantastic. A real pleasure to find someone you can trust!
Royal Glass is located at 320 Saint Paul St in Baltimore and has been in the business of Retail - Glass since 2010.
Royal Glass Co is located at 320 Saint Paul St, Baltimore, MD. This location is in the Downtown Baltimore neighborhood. This business specializes in Auto Glass.
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