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Help us make it rightHad an appointment with Kurt Boris to clean our carpets on a Friday, so Thursday night we prepped our entire house. He didn't show up due to vehicle problem and was rescheduled for Monday. On Monday he did not show up, so I called him. He said he was in the middle of something and would call me back. He never showed up and he never called me back. We will not be making another attempt to...
I hate to do this. I really like to support small businesses. And, I tried to support Boris Carpet Care. He cleaned one room of carpet and an area rug for me. His equip/product left big white stains in my carpet. I called him to fix it. He came back and SOAKED my carpet a second time. Both times took well over 30 hours to dry. The stains came back. When I called to tell him about it a second time, he said it was the solution he used and that it had ""nothing to do with him"". I couldn't seem to convince him that the product he chooses to use in his business has EVERYTHING to do with him. He...
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